Shipping & Returns

Shipping Policy

At Monetrix, we ensure a smooth and timely delivery experience. Orders are processed within 2-5 business days and shipped via our trusted courier partners. Delivery times vary based on location, typically taking 5-10 business days within India. Once your order is shipped, you will receive a tracking number via email or SMS. Please ensure that your shipping details are accurate to avoid delays. Monetrix is not responsible for delays caused by unforeseen circumstances or courier issues. In case of lost or undelivered packages, contact our support team at Monetrix.shop@gmail.com, and we will assist you in resolving the issue.

Return & Exchange Policy

At Monetrix, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return or exchange within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with all tags intact. To initiate a return or exchange, email us at [customer support email] with your order details and reason for the request. If approved, you can ship the item back at your own cost unless the product is defective or incorrect. Once we receive and inspect the item, we will process your exchange or issue store credit. Please note that shipping charges are non-refundable, and exchanges are subject to stock availability.