Store Policy
Customer Care
At Monetrix, your satisfaction is our priority. Whether you have questions about your order, need assistance with a return, or simply want to know more about our products, our customer care team is here to help. Reach out to us via email or social media, and we’ll ensure a hassle-free experience. Your hustle deserves the best, and we’re committed to delivering it!
Privacy & Safety
At Monetrix, we value your privacy and are committed to protecting your personal information. Any details you provide, including your name, contact information, and payment details, are securely processed and never shared with third parties without your consent. Our website uses advanced encryption and security measures to ensure safe transactions. Your trust is our priority, and we are dedicated to keeping your data secure while you focus on your hustle.
Refund Policy
At Monetrix, we are committed to providing high-quality products and ensuring customer satisfaction. If you receive a defective, damaged, or incorrect item, you may request a refund within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with tags intact. To initiate a refund, email us at monetrix.shop@gmail.com with your order details and clear images of the issue. Our team will review your request and respond within 2-3 business days. If approved, refunds will be processed within 5-7 business days to the original payment method. Please note that shipping charges (if applicable) are non-refundable.
Return Policy
At Monetrix, we offer a hassle-free return policy to ensure customer satisfaction. If you are not completely happy with your purchase, you may request a return within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with tags intact. To initiate a return, email us at monetrix.shop@gmail.com with your order details and reason for the return. Once approved, you can ship the item back at your own cost unless the product is defective or incorrect. Upon receiving and inspecting the returned item, we will process your exchange or issue store credit. Please note that shipping charges are non-refundable.
Payment Methods
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Payment Partner RAZORPAY
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Credit / Debit Cards
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PAYPAL
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Offline Payments
